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Kiroro Associates Corp. believes that protecting a customer's personal information is an important social responsibility as well as a legal duty. Our company prescribes to personal information protection policy described below and respects and protects the rights regarding a customer's personal information under the corporate philosophy- and observation of these laws is our high moral obligation. |
| 1) | Acquisition and usage of personal information |
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When we obtain a customer's personal information, we follow proper procedures and we specify the purpose of usage as clearly as possible. The purpose of usage is provided to the customer or described in our homepage. Furthermore, obtained personal information is handled within a necessary range for the purpose of usage. |
| 2) | Providing of personal information |
| Each customer's personal information is not offered to any third persons, other than our subcontractors, without the expressed permission of said customer. Furthermore, when personal information is used by other companies in our group, prescribed items such as a list of the companies or purpose of usage are specified or publicized beforehand. However, due to legal reasons, or when cooperation with public organizations is required, this shall not apply. |
| 3) | Safety management of personal information |
| We have implemented technical improvements to prevent illegal access, loss, damage, falsification, or leak of personal information and have endeavored to protect personal information by organizing a safety management system. |
| 4) | Publication of the purpose of usage and request of disclosure and correction of personal information |
| We publicize purpose of usage and contacts for inquiries regarding the personal information we obtained from customers and handle requests of disclosure, correction, and discontinuation of usage sincerely according to the prescribed procedure and within a reasonable imeframe. |
| 5) | Legal observance |
| We observe ordinances, related prescriptions, and guidelines regarding personal information and implement social responsibilities as a company. |
| 6) | Continual improvement |
| To protect personal information completely, continuous review and improvement of our compliance program (legal observance plan) are implemented. |
| April 1, 2005 Kiroro Associates Corp |
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| On "http://www.kiroro.co.jp" (hereinafter described as "our website") managed by Kiroro Associates Corp. (hereinafter described as "our company"), we may ask a customer to provide his or her personal information to us when he or she books a hotel or purchases products. This privacy policy prescribes to our principles regarding how a customer's personal information is to be collected and how the information is to be used on our website. We believe that it is most important that we observe ordinances regarding personal information and collect, use, and manage the information properly and thoroughly inside our company. When you use our website and provide personal information, please make sure that you understand and agree with this privacy policy. |
| 1) | Collection of personal information |
| "Personal information" described in this privacy policy is information including the name, address, telephone number, or e-mail address which identifies a specific individual. On this website, when booking a hotel, registering as a user, purchasing a product from our shopping site, requesting our bridal pamphlet, applying for links, applying for our Present Corner service or registering in our "i-mail club", a customer's personal information may be collected. The collection of personal information by our company is undertaken in accordance with a voluntary provision made by each customer and if personal information is provided by a customer, it is assumed that the customer consents to allow our company to use such personal information in accordance with this privacy policy. If a customer disagrees with this policy, the customer should not provide any personal information. There are cases where the provision of personal information is a condition for the use of a part of the services we offer. |
| 2) | Usage of collected personal information |
| When we collect personal information, we specify the purpose. Furthermore, we use the information within the necessary range to realize our originally specified purpose. |
| 3) | Cookies |
| On our website cookies are used. Cookies are small text files in which certain letters are written instead of personal information and when a customer visits our website, cookies are exchanged between the web server of our website and the Internet browser and are saved on a hard disk drive of the computer of the customer. More appropriate service content can be provided by making use of letters written in the cookies. Indication that a site uses cookies or the rejection of such a site is possible by changing the setup of your browser. Please note that if a customer sets up his or her browser to reject cookies, it is possible that the functions which can be used on our website may be limited. Please refer to the "help" section in your browser to obtain information pertaining to these functions. |
| 4) | Access log files |
| We use access log files to analyze the tendencies of how our website is used, manage our site, explore the tendencies of users, and collect wide demographic information for the purpose of collective usage. Therefore, we can obtain statistical site usage information regarding visited pages, visiting time for pages, the site visited before our site, the transition of pages, and browsers and operating systems. Please note that the analysis is not used to collect personal information. |
| 5) | Information sharing |
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We do not share a customer's personal information with any third parties without the customer's expressed permission. When sending products or collecting payment, personal information is disclosed to subcontractors without specifying when the personal information was collected, but the disclosure is implemented within the purpose of usage. We impose duties, specifying that a customer's personal information for other purposes shall not be used and the information shall not be disclosed, to our subcontractors. However, if a request for disclosure is made by a country owing to legal reasons, we may disclose a customer's personal information. |
| 6) | Deletion of information |
| Regarding a customer's personal information already in use in accordance with the usage purpose, all of the information will be deleted after a certain period. When we obtain any information, we notify the customer of this. However, we cannot access any data already deleted even if a customer formally requests that we disclose and change the data. |
| 7) | Links |
| Our website includes several links to outside sites, but personal information is not shared with them. We are not responsible for personal information collection handled in linked websites. Please make sure to refer to the policy pertaining to the handling of personal information when visiting any of the linked websites. |
| 8) | Security |
| On our website, the necessary personal information is registered to provide the best service possible to our customers. When a customer's important personal information is registered, we use a special cipher communication technology called SSL and manage the collected information with an exclusive server protected by a security system called a firewall and we do our best to prevent outsiders from accessing our system illegally and to avoid any leak of the information. Furthermore, seminars regarding personal information protection inside our company are held and our management system of personal information is fortified and updated regularly. |
| 9) | Disclaimer |
| We do not disclose personal information to any third parties without the permission of the principal of the information. However, should the courts, or the police, or consumer centers or organizations with the equivalent legal authority make a formal request, then the information may be disclosed. |
| 10) | Revision of information |
| If the individual data of a customer owned by our company are not accurate or a customer requests the deletion of data or the revision of data, that data can only be revised or deleted after receiving an official request made by the principal of the information. |
| 11) | Renewal of personal policy |
| When part of our privacy policy is changed, we will announce the change in the topics section of our website. Please check our privacy policy for updates regularly. |
| 12) | Application of opinions, claims, and objections regarding privacy |
| If you have reason to believe we are not observing the privacy policy provided on our website, please let us know through our contact for inquiry feature. After we confirm the contents of your inquiry, we will reply by e-mail and endeavor to take appropriate action. |
| 13) | Contact for inquiry |
| 128-1 Tokiwa, Aza, Akaigawa-mura, Yoichi-gun, Hokkaido, 046-0593, Japan Kiroro website: http://www.kiroro.co.jp/ |
| 14) | Renewal information |
| The documents regarding the Privacy Protection were renewed on September 1, 2007. |
| Personal Information Handling Guidelines > |
This website uses "SSL" (Secure Socket Layering)
to protect your privacy.
Personal Information Handling Guidelines
1-128 Tokiwa, Akaigawa-Mura, Yoichi-Gun, Hokkaido, 046-0593, Japan
Direct inquiries via phone to: (0081) 135-34-7111
